Privacy

MuCloud Privacy Policy

How MuCloud stores music-library data and handles optional connections to iCloud, WebDAV/NAS, Apple, and ListenBrainz.

Last updated: September 27, 2026

This is the controlling English version. Translations are provided to help you read the policy.

1. Overview

MuCloud is a local-first music player. bitfarer does not operate a MuCloud account server, advertising service, analytics service, or cloud service that receives your music library. We do not sell personal information or use it for ad tracking. If you email support, we receive the sender address and the information you choose to include.

2. Data on your device

  • Music files, library details, playlists, artwork, playback settings, and playback caches are stored on your device unless you choose an optional service described below.
  • WebDAV/NAS addresses and credentials are stored on your device. Credentials are kept in Apple Keychain and are sent only to the server you configure when connecting to it.
  • If you grant Apple Music library access, MuCloud reads the library information needed to display and play items available to your account. You can revoke this permission in iOS Settings.

3. Optional iCloud sync

When iCloud sync is enabled in Settings and you are signed in to iCloud, MuCloud syncs selected preferences and music-library metadata through your Apple iCloud account. Library data is stored in your private CloudKit database; requests do not pass through a bitfarer server.

  • Synced items may include track identifiers and display metadata (such as title, artist, album, duration, year, and genre), playlists and their track order, favorites, ratings, play history, lyric offsets, and selected playback or appearance preferences.
  • Audio files, local file paths, source bookmarks, WebDAV credentials, artwork files, and audio caches are not uploaded by MuCloud to iCloud.
  • Turning sync off stops future sync activity but does not itself remove copies already stored in iCloud. Manage or remove iCloud data through Apple’s iCloud data controls where available.

4. Optional third-party services

  • WebDAV/NAS: when you play or browse a source, your device connects directly to the server you configured. That server may receive connection metadata, credentials, file paths, and playback requests under its operator’s privacy terms.
  • ListenBrainz: only if you enable scrobbling and provide a token, MuCloud sends track title, artist, album when available, duration, and listening time to api.listenbrainz.org. The token is stored in Apple Keychain on your device. ListenBrainz handles the submitted history under its own privacy policy at listenbrainz.org/privacy.
  • App Store purchases: Apple processes payments and manages subscription records through StoreKit. MuCloud receives transaction status needed to unlock Pro, but does not receive your payment card details.

5. Your choices and retention

  • You can turn off iCloud sync and ListenBrainz scrobbling in the app. You can also revoke Apple Music access in iOS Settings.
  • Local app data remains on your device until you remove it in the app or delete the app. Deleting the app does not cancel an App Store subscription and may not delete data already stored in iCloud.
  • To remove ListenBrainz history, use the controls provided by ListenBrainz. To manage an App Store subscription, use Apple Account subscription settings.

6. Security and children

Network connections use the security provided by Apple’s operating systems and the services you connect to. No network transmission can be guaranteed completely secure. MuCloud is not designed to collect personal information from children.

7. Changes and contact

We may update this policy when the app or its data practices change. For privacy questions, contact [email protected].